Frequently Asked Questions

This is the number one question we get asked and we typically tell people the following:

• Around The Clock Support - We are committed to the success of our customers and listen to their needs first. We are here every step of the way to help you get started, answer questions, or help train your staff.
• Automatic Invoicing - invoice by the job (or monthly) and automatically send your customers an invoice
• Appointment and Payment Reminders - sent via SMS message and / or email at whatever frequency you set
• Weather Forecasting - every job has it's own unique forecast for pin-point weather outlook
• Newsletters - stay in touch with your customers by sending newsletters to your entire customer base
• Mapping Capabilities - view your jobs on the map from nearly every screen and optimize your daily routes
• Marketing Campaigns - create campaigns, set your goals, and measure your return on investment
• Job Profitability - setup products and their cost to track profitability for every job
• Email Tracking - every email sent through JobCloser tracks inbox delivery and if the recipient viewed your message
• Multi-branch Support - add multiple locations and segment customers, jobs, salesreps, invoices, and much more by location

Yes, we offer a free limited feature version that can be used to manage customers, build quotes, schedule jobs, send invoices, get paid, and much more.

Yes, you can select spanish as your default language from the sign up screen or from within the app (in the footer of each page).

No, JobCloser is web based and runs in the cloud on all major, modern web browsers. Optionally, you can install the app on your phone from the App Store or Google Play.

Yes, you can access every feature of the application through your Apple or Android device.

Try JobCloser and all the features for 14 days with no commitment and ask us any questions along the way!

No, we do not require long-term contracts or agreement on your part. After your account is cancelled, the card on file will not be billed.

No. Our friendly staff will work directly with you and / or your team to help answer any questions when getting started.

We accept all major credit cards (Visa, MasterCard, Discover, and American Express). For annual subscriptions, we can charge your card on file or send an invoice.

Currently, we only support countries in North America, but have a number of settings (like currency, date format, etc) that can be used if you are an international customer!

We understand your client and company data can contain sensitive information, rest assured we take security very seriously and employ a number of internal security policies to ensure your data is safe.

Of course, we'll be sorry to see you go but you can navigate to "My Profile" and click "Cancel Account" at anytime.

Yes, your data is your data. We offer the ability to import and export most objects in the system into a CSV format. You can also link your Intuit Quickbooks account to sync all your data over. We are happy to handle all of this for you if you need help!